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Nestlé Dairy Culinary Solutions and Cocoa Terms and Conditions

Terms and Conditions


  • Participation in this competition (hereinafter the “Competition”) is governed by these terms and conditions ((hereinafter the Rules).
  • Participants are encouraged to review the Rules before entering the competition and acknowledge that they have been given an appropriate opportunity to do so
  • This competition is operated by Nestlé (South Africa) (Proprietary) Limited (hereinafter Nestlé) in conjunction with Colony HQ (Pty) Ltd (hereinafter the Promoters).
  • Participation in the Competition constitutes acceptance of these Rules and Participants agree to abide by these Rules.



This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:

  • Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
  • People who are not legal residents and/or legal citizens of the Republic of South Africa.
  • Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
  • Persons under the age of 18 years.

The Competition commences on 16th November 2020 and will end on 27th December 2020.

No entries received after midnight 27th December 2020 will be considered.


To participate in this Competition, Participants are required to purchase any 2 of the below participating products in one transaction:

  • NESTLE SCM 385g - 6001068311804
  • NESTLE GOLD CROSS SCM 385g - 6001068312108
  • NESTLE IDEAL Evaporated Milk 380g - 6001068312504
  • NESTLE IDEAL Low fat Evaprated Milk 380g - 6001068312603
  • NESTLE TREAT Caramel 360g - 6001068312702
  • NESTLE MINT TREAT Caramel 360g - 6009188000882;
  • NESTLE Dessert Cream 290g - 6001068312900
  • NESTLE Cocoa 125g - 6001068002306
  • NESTLÉ Cocoa 250g – 6001068002405.

and dial *120*6771# and follow the prompts.

It is essential that the participating product be bought within the Competition period. USSD costs 20c/20sec (Free minutes do not apply).

Participants may enter the competition as many times as they like over the Competition period, provided that Participants purchase any 2 participating products each time and keep valid copies of their till slips and enter a valid barcode, as well as submit a picture of their till slip and their creation on Facebook, subject to the following conditions:

  • All entries from disqualified participants’ mobile numbers will be rejected`
  • Only one prize per household and per number per week.
  • No computer-based entries will be accepted
  • Any mobile number that enters an incorrect or used till slip five (5) times in succession will be locked out of the Competition for the entire duration of the promotional competition (“Blocked Participants“)

Blocked Participants have an opportunity to call the Nestlé Call Centre on 011 514 6116 or 086 009 6116 between 09h00 - 16h30 Monday to Friday should there be a valid reason, which is accepted by the Promoter, for the Blocked Participants to be allowed to enter the Competition.

The Prize

All unique/positive entries will be entered into random draws to stand a chance to win:

  • Weekly prizes: Yuppiechef vouchers to the value of R1000 each. There are a total of 12 Yuppiechef voucher prizes and 2 winners will be selected weekly for 6 weeks. Vouchers will be valid for 24 months and will be sent to verified winners electronically.

  • Weekly Prizes: Signed Siba Mtongana recipe books. There are a total of 6 books to be won. 1 winner to be selected for 6 weeks.

  • Grand prizes: LG Kitchen appliances to be won as 1 complete set to the value of R75 000; which includes an LG NeoChef Solo Microwave Oven, LG QuadWash Dishwasher and LG InstaView Side-by-Side Fridge/Freezer.


Weekly Winner Draws – Yuppiechef vouchers and signed recipe books:

Winners will be determined by random draws.

The draws for the weekly Yuppiechef vouchers and signed recipe books will be held over the following weeks:

  • 1st Draw – 23rd November 2020
  • 2nd Draw – 30th November 2020
  • 3rd Draw – 7th December 2020
  • 4th Draw – 14th December 2020
  • 5th Draw – 21st December 2020
  • 6th Draw – 28th December 2020

Grand Prize Winners Draw – Kitchen appliance:

The winner will be determined by random audited draw.

  • Draw – The week of the 4th January 2021 – 1 winner

Prize visuals on any competition and/or promotional materials are for illustrative purposes only.

The Promoters are not responsible for any risk and / or damages that may occur once any of the prizes are handed over to the winner(s).

How to claim your prize:

Yuppiechef Vouchers and signed recipe books:

  • At the time that a potential prize winner is identified, the potential prize winner will receive a telephone call from a representative of the Promoters at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents such as a copy of his/her ID and/or driver's license and a valid till slip to the Promoters representative.

Kitchen appliance upgrade:

  • At the time that a potential prize winner is identified, the potential prize winner will receive a telephone call from a representative of the Promoters at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents such as a copy of his/her ID and/or driver's license, a valid till slip and physical address for the delivery of their prize to the Promoters representative.

Once all required documents are received and verified by the representative of the Promoters, delivery will take place within 14 working days.

The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are completed and submitted to the Promotors. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.

If the Promotors are unable to reach any of the potential prize winners after 3 (three) attempts made within 3 (three) working days of their name being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers, such winner will be disqualified and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.

Eligible winners will have their prizes delivered to them by a representative of the Promotors based on the information they would have shared via the above-mentioned telephonic conversation.

Judges’ decision


  • The judges’ decision is final, and no correspondence will be entered into.
  • The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
  • Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified, and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
  • The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner
  • The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
  • By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
  • By entering this Competition, you authorize the Promoters to process the personal information of Participants for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current South African data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of the Particpant’s personal information, you may contact us by emailing or Dial 086 0096 116.

  • Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall always be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
  • Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (hereinafter the CPA).
  • All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
  • The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
  • The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
  • The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Promotion and acknowledge that they will have no recourse against the Promoters, its advertising agencies, advisors, suppliers and nominated agents.

  • By entering the Competition, Participants acknowledge that the Promotion will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
  • Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
  • These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.
  • For further information or enquiries please email our consumer services at or call us on 086 0096 116. Calls to this number will be charged by your cellular network service provider.


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